What conditions do you treat?

Our clinic specializes in treatment for certain endocrine disorders. We believe that a patient’s symptoms, not just lab results, should guide treatment.

‍Conditions We DO Treat: Obesity, Hormonal imbalances, Erectile dysfunction, Hypothyroidism, Hashimoto’s Disease, fatigue, symptoms associated to menopause, hormone replacement therapy, vitamin and nutrient deficiencies.

‍Conditions We DO NOT Treat: primary care concerns, Lupus, MS, molds or heavy metal toxicity, parathyroid, psychiatric disorders (including depression and anxiety that is unrelated to thyroid condition), gut-only conditions, or pain management.

Do you treat hormone and use hormone replacement therapy?

Yes, and yes! We believe that prolonged, untreated thyroid dysfunction often leads to some degree of adrenal fatigue. Addressing this is essential to helping individuals regain their quality of life.

What is HRT?

HRT stands for hormone replacement therapy. HRT is a treatment that helps balance hormone levels in the body. It is commonly used to manage symptoms of hormonal imbalances, such as those caused by menopause, andropause, or certain medical conditions. HRT can involve various hormones, including estrogen, progesterone, and testosterone, and is available in different forms, such as pills, patches, creams, or injections.

How can I tell if I am having hormonal imbalances?

Signs and symptoms can vary depending on the specific hormone imbalance. Some common symptoms for women are: hot flashes, night sweats, irregular or absent period, vaginal dryness and discomfort, mood swings, anxiety, depression, sleep disturbances, decreased libido, memory issues or brain fog, fatigue and/or low energy, and/or weight gain (especially around the abdomen). Some common symptoms for men are: fatigue and/or low energy, reduced muscle mass and strength, increased body fat, low libido, erectile dysfunction, mood changes, irritability, depression, sleep disturbances, brain fog or difficulty concentrating, and/or decreased bone density.

If you are experiencing any of these symptoms, eHormone & Wellness Center recommends making an appointment for an initial consultation as soon as possible.

What are the benefits of HRT?

HRT can help restore hormonal balance and alleviate symptoms caused by hormone deficiencies. Benefits may include:

• Improved energy levels

• Better mood

• Enhanced sleep quality

• Increased libido

• Reduced symptoms like hot flashes or night sweats

HRT can also support bone health, muscle strength, and cognitive function, contributing to overall well-being.

Are labs required?

Yes, to establish your baseline lab results and assess whether you're a suitable candidate for any of our treatments. Depending on the treatment, we may accept prior blood work. If you have recent blood work from another clinic or your PCP’s office, you may email them to us for review. Please note that labs must be from within the last three months to be accepted.

Where is your office located? Do you see patients by phone or telemedicine?

Our headquarter is in Dallas, TX! Currently, we can see patients who live in Texas (in person and virtual), and via Telemedicine for Arizona.
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If you do not live in one of these states, you can still establish care with us if you travel to one of our licensed states for your first telemedicine appointment to establish care.

After you have met this travel requirement, then you can be seen virtually back in your home state for the rest of the duration that you are an eHWC patient!

Are you accepting new patients?

Yes! If you live in (or can travel to) Texas or Arizona. If you don’t reside in one of our licensed states, you can still become a patient by traveling to one of those states for your initial telemedicine appointment. Once this requirement is met, you can continue receiving virtual care from your home state for the remainder of your time as an eHWC patient!

How long does it take to get in?

We've streamlined our intake process to get you started as quickly as possible. Most patients can schedule their initial appointment with a provider within about a week. Your follow-up visit is then scheduled a couple of weeks later, as soon as your lab results are available. This ensures we can begin your journey to reclaiming your health without delay.

How do I pay for my appointment?

When scheduling your first appointment, we require payment by credit card to secure your spot. Payment is due at the time of your visit. The same card can be used for future appointments and is securely stored in our payment system (Slice).

Do you take insurance?

We are a cash-based practice and do not accept insurance due to the limitations insurers place on providers for reimbursement. Our approach prioritizes in-depth, personalized care, allowing us to spend significantly more time understanding your health—gathering information, analyzing symptoms, providing education, and ensuring you receive the attention you deserve. The traditional insurance model, which typically limits visits to just 15 minutes, does not align with our comprehensive approach. However, upon request, we can provide a Superbill for you to submit to your insurance for potential out-of-network reimbursement.

Do you accept HSA or FSA?

We accept Health Savings Account (HSAs) and Flexible Spending Account (FSA) cards for payment but do not accept CareCredit.

Can I use my insurance for labs?

Coverage depends on your individual insurance policy, as each one is different. We make every effort to order labs that are likely covered by your insurance to help minimize out-of-pocket costs. If you have HMO insurance, we can work with your primary care doctor to facilitate coverage or refer you to a lab that offers discounted cash prices.

Can I return my shipment?

Unfortunately, we cannot accept returns of prescription medications for reuse or resale, and all sales are final. However, if you feel we have made an error in the filling of your prescription, please contact us at (469) 248-5690 or send us an email at info@e-hwc.com.

Your fees seem high compared to my primary care provider (PCP)?

eHWC is a premier specialty clinic that prioritizes personalized care over shortcuts or treating patients as just another number. We've carefully built an exceptional care team and are dedicated to doing whatever it takes to help you reclaim your health. We believe your investment in yourself will yield lasting benefits in productivity, happiness, and overall quality of life.

What can I expect during my visits?

We are committed to our patients and their health. You can expect a personalized experience where you feel listened to, understood, and truly cared for!

We want to understand you, your symptoms, and the factors that contribute to your health. Your care begins with two key appointments. Your first appointment will consist of gathering relevant information, reviewing your health history and symptoms, and discussing your goals (which, of course, are the most important part!). This initial appointment lasts approximately 30 to 45 minutes. By the end of this session, we’ll order the necessary labs to kickstart your personalized program and schedule your follow-up appointment with our provider.

The second intake appointment is with your dedicated provider, typically two weeks after your labs are drawn. During this visit, your provider will review your lab results and discuss treatment options. This allows treatment to begin right away during your first provider appointment, helping you start feeling better sooner. After your visit, your individualized treatment plan, along with prescriptions, lab orders, and all the details from your appointment, will be available in your patient portal. Our goal is to provide you with a personalized experience with a plan made just for you!